Privacy Policy

Hello Steadfast ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect on hellosteadfast.com (the "Site"), how we use it, and the choices you have. The short version: we collect only what we need to respond to you and serve you well, and we never sell your information.

We collect information in two ways:

Information you give us

When you fill out our contact form or start a conversation through our chat widget, you may share your name, business name, phone number, email address, the type of business you run, and anything you choose to tell us in a message. If you opt in, we use your phone number to text you and your email to email you.

Information collected automatically

Like most websites, our Site and the tools embedded in it may automatically collect basic technical information such as your device type, browser, general location (from your IP address), and how you interact with pages. This helps us keep the Site working and understand what is useful to visitors.

We use the information you share to:

• Respond to your questions and requests, including by text, email, and chat.
• Schedule and follow up on discovery calls and conversations you start with us.
• Send you messages about the services you have asked about, if you have opted in.
• Operate, maintain, and improve the Site.
• Keep our Site and communications secure and meet our legal obligations.

We only use the information collected through this Site for Hello Steadfast’s own purposes — to communicate with you and provide our service.

We do not sell, rent, or trade your personal information to anyone. We do not share your contact details with third parties for their own marketing. The information you share with us stays with Hello Steadfast and is used only by us.

If you provide your phone number and opt in, you consent to receive text (SMS) messages from Hello Steadfast related to your inquiry, scheduling, and the services you asked about. Message frequency varies, and message and data rates may apply. You can stop texts at any time by replying STOP, or reply HELP for help.

If you opt in to emails, you can unsubscribe at any time using the link in any email or by contacting us. We do not share the phone numbers or email addresses you give us with third parties for their marketing, and mobile opt-in data is never sold or shared for that purpose.

To run the Site and communicate with you, we use trusted service providers — for example, website hosting, our chat and messaging platform, email delivery, and basic analytics. These providers process information only on our behalf and only to perform their services for us. They are not permitted to use your information for their own purposes.

We may also disclose information if required by law, to enforce our Terms of Service, or to protect the rights, safety, and security of Hello Steadfast, our visitors, or others.

The Site and embedded tools may use cookies or similar technologies to remember your preferences, keep features working, and understand how the Site is used. You can control or block cookies through your browser settings, though some parts of the Site may not work as well if you do.

We take reasonable administrative and technical measures to protect the information you share with us. No method of transmission or storage is completely secure, so we cannot guarantee absolute security — but we work to keep your information safe and limit access to it.

We keep your information only as long as we need it to respond to you, provide our services, and meet legal or recordkeeping requirements. When we no longer need it, we take steps to delete or de-identify it.

You have control over your information. You can:

• Opt out of text messages by replying STOP, and opt out of emails using the unsubscribe link.
• Ask us what information we have about you, or ask us to correct or delete it.
• Withdraw your consent to be contacted at any time.

To make any of these requests, just contact us at hello@hellosteadfast.com. Depending on where you live, you may have additional rights under applicable privacy laws, and we will honor those rights where they apply.

The Site is intended for business owners and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be reflected here, so we encourage you to review it periodically.

If you have questions about this Privacy Policy or how we handle your information, email us at hello@hellosteadfast.com or reach out through the chat widget on the Site.

You can also contact us by mail at 5281 N Diamond Creek Ave, Meridian ID 83646 or via phone at 208-908-8351.