Terms of Service
These terms cover your use of the Hello Steadfast website and the messages you receive from us. Plain language, no surprises.
Last updated: June 8, 2026
01Who we are
Hello Steadfast ("Hello Steadfast," "we," "us," or "our") operates the website at hellosteadfast.com (the "Site") and provides a missed-call text-back and customer-communication service for local service businesses (the "Service"). These Terms of Service (the "Terms") govern your use of the Site and any messages, forms, or chat interactions you have with us through it.
By using the Site, submitting a form, or opting in to receive text messages or emails from us, you agree to these Terms. If you do not agree, please do not use the Site.
02What this Site is for
The Site is a marketing and informational website. It lets you learn about Hello Steadfast, estimate the cost of missed calls, request a discovery call, and start a conversation with us by text, email, or chat. We do not collect payment or process transactions on this Site. Any paid engagement is set up separately after we speak with you.
03Messaging and contact consent
When you submit our contact form or opt in through our chat widget, you may choose to receive text (SMS) messages and emails from Hello Steadfast. By providing your phone number and opting in, you consent to receive messages related to your inquiry, scheduling, and the services you have asked about.
- Message frequency varies based on your conversation with us.
- Message and data rates may apply, depending on your mobile carrier and plan.
- You can opt out of text messages at any time by replying STOP. Reply HELP for help.
- You can opt out of marketing emails at any time using the unsubscribe link in any email, or by contacting us.
- Consent to receive messages is not a condition of any purchase.
We do not sell, rent, or share your contact information with third parties for their own marketing. See our Privacy Policy for how we handle the information you share with us.
04Using the Site responsibly
When you use the Site, you agree that you will not:
- Use the Site or our messaging channels for any unlawful, harmful, or fraudulent purpose.
- Submit information that is false, or submit someone else’s contact details without their permission.
- Attempt to disrupt, overload, probe, or gain unauthorized access to the Site or its systems.
- Copy, scrape, or reuse content from the Site for a competing service without our written permission.
05The cost calculator and estimates
The missed-call cost calculator and any figures, ranges, or projections shown on the Site are illustrative estimates only. They are based on the inputs you provide and general assumptions, and are not a guarantee of results, savings, or revenue. Your actual outcomes depend on many factors specific to your business.
06Intellectual property
The Hello Steadfast name, logo, content, design, and branding on the Site are owned by Hello Steadfast and are protected by applicable intellectual property laws. We grant you a limited, personal, non-exclusive license to view and use the Site for its intended purpose. All other rights are reserved.
Third-party names and logos shown on the Site (for example, calendar, CRM, or communication tools we integrate with) belong to their respective owners and are used for identification only. Their appearance does not imply endorsement or partnership unless stated.
07Third-party links and tools
The Site may link to or embed third-party services, including our chat and scheduling tools. We are not responsible for the content, policies, or practices of third-party sites or services. Your use of those services is governed by their own terms and privacy policies.
08Disclaimers
The Site is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure, or that any information on it is complete or current.
09Limitation of liability
To the fullest extent permitted by law, Hello Steadfast will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Site — even if we have been advised of the possibility of such damages. Nothing in these Terms limits any liability that cannot be limited under applicable law.
10Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Site after changes take effect means you accept the updated Terms.
11Governing law
These Terms are governed by the laws of the State of Idaho, United States, without regard to its conflict-of-laws rules. Any dispute relating to these Terms or the Site will be handled in the state or federal courts located in Idaho.
12Contact us
Questions about these Terms can be sent to hello@hellosteadfast.com, or started through the chat widget on the Site.
You can contact me by mail at 5281 N Diamond Creek Ave, Meridian ID 83646 or via phone at 208-908-8351
Questions?
If you have any questions about this document, reach out anytime at hello@hellosteadfast.com or through the chat widget on our site. We'll get you a straight answer.